Shipping & Returns
Shipping
- Free shipping on orders above ₹999
- Orders dispatched within 2-3 business days
- Delivery within 4–7 business days across India
Returns
As skin and hair care products are of a personal and hygienic nature, returns are accepted only in the following cases:
- If you received a different product from what you ordered.
- The product is damaged or defective upon delivery.
- Items are missing from your order.
To be eligible for return, refund or exchange:
- Return must be requested within 24 hours of receiving the products.
- Record clear unboxing video from the moment the package is being opened.
- Submit the video along with your return request via email to care@ikvanya.com